Retail

Retail Sales Assoc.

COURSE INFORMATION

Sector Skill Council

Retailers Association's Skill Council of India (RASCI)

Program Name (Qualification Pack Code)

Retail Sales Associate (RAS/Q0104)

Description

This program is aimed at training candidates for the job of a “Retail Sales Associate”, in the “Retail” Sector/Industry and aims at building the following key competencies amongst the learn

Training Outcomes

"Process credit applications for purchases, Help keep the store secure, Help maintain healthy and safety, Demonstrate products to customers, Help customers choose right products, Provide specialist support to customers facilitating purchases, Maximise sales of goods & services, Provide personalised sales & post-sales service support, Create a positive image of self & organisation in the customers mind Resolve customer concerns, Organise the delivery of reliable service, Improve customer relationship, Monitor and solve service concerns Promote continuous improvement in service, Work effectively in a retail team, Work effectively in an organisation"

NSQF Level

3

Eligibility Qualification

10th Pass

Domain / Non-Domain Course

Domain

Primary / Secondary Course

Primary

Grouped Courses

Store Operations Assistant

Course Available at

Odisha

Course Duration

 

Domain

280 HRS

Non-Domain-English Skills

40 HRS

Non-Domain - Soft Skills

13 HRS

Non-Domain - IT Skills

54 HRS


Realated Course

Store Operations Assistant

COURSE INFORMATION

Sector Skill Council

Retailers Association's Skill Council of India (RASCI)

Program Name (Qualification Pack Code)

Store Operations Assistant (RAS/Q0101)

Description

This program is aimed at training candidates for the job of a “Retail Store Operations Assistant”, in the “Retail” Sector/Industry and aims at building the following key competencies amongst the learn

Training Outcomes

"Identify the principal components of a computer system; Demonstrate the basic skills of using computer; Demonstrate self-management skills;Demonstrate the ability to provide a self-analysis in context of entrepreneurial skills and abilities; Demonstrate the knowledge of the importance of green skills in meeting the challenges of sustainable development and environment protection;Receive the goods into storage in store operations.Delivery the products in store operations. Maintain the required levels of stock in store operations. Maintain the adequate stocks levels for sale in store operations.Maintain health and safety in store operations.Identify and control hazards in the workplace that pose a danger or threat to their safety or health, or that of other Recognize the benefits of great customer service;Provide customers necessary information appropriately and systematically; Use techniques to provide services based on customer’s needs and wants; Work effectively in formal team in store operations. Work effectively in store operations in business establishments.Create a positive image of store operations assistant and organization in the customer’s mind"

NSQF Level

1

Eligibility Qualification

10th Pass

Domain / Non-Domain Course

Domain

Primary / Secondary Course

Secondary

Grouped Courses

Retail Sales Assoc.

Course Available at

Odisha

Course Duration

 

Domain

200 HRS

Non-Domain-English Skills

29 HRS

Non-Domain - Soft Skills

10 HRS

Non-Domain - IT Skills

38 HRS