Hospitality

Room Attendant

COURSE INFORMATION

Sector Skill Council

Tourism & Hospitality Skill Council (THSC)

Program Name (Qualification Pack Code)

Room Attendant (THC/Q0202)

Description

Room Attendant is responsible for keeping guest rooms and defined areas in clean and orderly condition.

Training Outcomes

"The individual at work identifies housekeeping requirements of the guest rooms and designated area, follows standard procedures, gathers resources, undertakes systematic cleaning, provides linen, makes beds, performs periodic deep cleaning, completes assigned housekeeping tasks and maintains record of work completed.The job requires the individual to bear high integrity, a good moral character, pleasing deportment, healthy habits, good grooming, physically fitness, commitment and proficiency."

NSQF Level

4

Eligibility Qualification

Primary

Domain / Non-Domain Course

Domain

Primary / Secondary Course

Primary

Grouped Courses

"Food and Beverage Service Steward Kitchen Helper"

Course Available at

Odisha

Course Duration

 

Domain

300 HRS

Non-Domain-English Skills

43 HRS

Non-Domain - Soft Skills

14 HRS

Non-Domain - IT Skills

58 HRS


Realated Course

Food and Beverage Service Steward

COURSE INFORMATION

Sector Skill Council

Tourism & Hospitality Skill Council (THSC)

Program Name (Qualification Pack Code)

Food and Beverage Service Steward (THC/Q0301)

Description

This program is aimed at training candidates for the job of a “Food and Beverage Service Steward”, in the “Tourism and Hospitality” and aims at building the following key competencies amongst the learner

Training Outcomes

1. Plan for serving food and beverages:

2. Greet customers, take order and serve

3. Apply relevant Customer service skills

4. Clean tables and counters

5. Exhibit Proper etiquette and conduct

6. Deal with customer payment and resolve customer service issues

7. Follow Health, hygiene and safety practices in the industry

8. Effectively communicate with Guests and Colleagues

NSQF Level

4

Eligibility Qualification

10th Pass

Domain / Non-Domain Course

Domain

Primary / Secondary Course

Secondary

Grouped Courses

Room Attendant

Course Available at

Odisha

Course Duration

 

Domain

300 HRS

Non-Domain-English Skills

43 HRS

Non-Domain - Soft Skills

14 HRS

Non-Domain - IT Skills

58 HRS

Kitchen Helper

COURSE INFORMATION

Sector Skill Council

Tourism & Hospitality Skill Council (THSC)

Program Name (Qualification Pack Code)

Kitchen Helper (THC/Q3303)

Description

the Kitchen Helper is responsible for assisting the multi-cuisine cook with food preparation and maintaining in the kitchen.

Training Outcomes

"The individual at work receives stores supplies; maintains cleanliness in work areas, equipment and utensils; washes; peels; cuts and chops; wraps prepared food items for customers and works as per the cook’s instructions. The job requires the individual to be able to perform physical activities such as lifting; bending; standing; stooping and walking on consistent basis and work in hot; humid environment for long period of time in split shift. This job requires manual dexterity and stamina."

NSQF Level

2

Eligibility Qualification

Primary

Domain / Non-Domain Course

Domain

Primary / Secondary Course

Secondary

Grouped Courses

Room Attendant

Course Available at

Odisha

Course Duration

 

Domain

260 HRS

Non-Domain-English Skills

38 HRS

Non-Domain - Soft Skills

13 HRS

Non-Domain - IT Skills

50 HRS